True Residential service
True Residential repair across the Carolinas, Tennessee and Virginia
Tradewerx services True Residential under counter and full size residential refrigeration, wine and beverage centers throughout western North Carolina, eastern Tennessee, upstate South Carolina and southern Virginia. Independent, with more than twenty years in the trades, and every visit ends with a written diagnosis rather than a guess.
What goes wrong
Common True Residential faults we repair
True Residential builds in O’Fallon, Missouri. The equipment is serviceable for decades when the right component is replaced instead of the whole unit. These are the calls we see most.
- Compartment not holding temperature
- Condenser airflow restriction
- Door gasket and alignment
- Ice maker harvest faults
- Control and thermistor replacement
Before you call
Fix it guides for True Residential owners
Refrigerator not cooling
Clear the interior vents of food so air can move between compartments.
Ice maker not making ice
Confirm the water supply valve behind the unit is fully open and the line is not kinked.
Wine cooler not holding temperature
Vacuum the front grille and the condenser behind it.
Refrigerator leaking water
Check the defrost drain at the back of the freezer floor for ice or debris.
Military and first responder discount. Justin serves as a first responder himself. Active duty, veterans, fire, EMS, law enforcement and dispatch get a standing discount on every visit. Mention it on the request form.
Where we travel
True Residential service by state
Questions about True Residential repair
Do you repair True Residential appliances in North Carolina?
Yes. Tradewerx services True Residential under counter and full size residential refrigeration, wine and beverage centers throughout western North Carolina, including Lenoir, Hickory, Morganton, Boone, Asheville, Statesville and Charlotte, and travels into eastern Tennessee, upstate South Carolina and southern Virginia.
What True Residential problems do you see most?
The most common True Residential calls are compartment not holding temperature, condenser airflow restriction, door gasket and alignment, and ice maker harvest faults. Each visit starts with error code retrieval and component testing rather than guessing at parts.
How do I book True Residential service with Tradewerx?
Submit the request form with the model and serial number from the data plate, a description of the symptom and any code on the display. Photos of the plate can be read automatically. Tradewerx confirms the date by email.
Can Tradewerx handle a True Residential repair that is covered by the manufacturer?
Ask True Residential or your service plan administrator to send Tradewerx. Out of program work is booked directly through the request form.
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